Privacy Policy

KG Sheba (Blood & All Services)

Last Updated: 2026

KG Sheba ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how our mobile application collects, uses, stores, and protects user information. By using the KG Sheba application, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information:

Account Registration

To create an account in KG Sheba, users may be required to provide their name, phone number, password, and profile photo. This information is used only for account creation, account management, and providing app functionality.

User Generated Content

Users may add information such as blood donor details or blood requests. This information may be visible to other users of the app in order to help them find services. Users can update or delete their own added information from inside the app.

In-App Messages

KG Sheba allows users to communicate through in-app chat. Messages are temporarily stored only to support messaging functionality.

Important: Chat messages are automatically deleted after approximately 48 hours.

Photos

Users must upload a profile photo during account registration. This photo is used only for displaying the user profile inside the app.

App Activity

We may collect limited app interaction data to improve application performance, fix issues, and enhance the user experience.

Crash Logs

Crash log information may be collected to help identify and fix technical issues within the application.

Device Identifiers

Device identifiers such as Firebase Cloud Messaging (FCM) tokens may be collected to enable app notifications and other core app functionality.

Third-Party Services

KG Sheba may use trusted third-party services such as Google Firebase to support app functionality including notifications and crash reporting. These services may collect limited technical data necessary to operate the app.

How We Use Information

The collected information may be used for:

Data Sharing

We do not sell, rent, or share personal user information with third-party companies for advertising or marketing purposes. User data is used only to provide services inside the KG Sheba application.

Data Security

We implement appropriate security measures to protect user information from unauthorized access, alteration, disclosure, or destruction.

Data Encryption

All data transmitted between the KG Sheba app and our servers is encrypted using secure communication protocols such as HTTPS.

User Control

Users can control their data in the following ways:

Account Deletion

Users can request account deletion from inside the application. Once the deletion request is submitted, the account and associated data may be removed within approximately 40 days.

Communication Features

KG Sheba provides communication options such as phone call buttons, WhatsApp links, and in-app chat to help users connect with each other. The app does not record phone calls or access external private messages.

Disclaimer

KG Sheba is a service platform that helps users connect with various services and other users. The application does not provide medical treatment, diagnosis, or emergency healthcare services.

Children's Privacy

KG Sheba is intended for users aged 18 years and older. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you may contact us: